Privacy Policy for Lombard
Last Updated: April 23, 2025
At Lombard Finance ("Lombard," "we," "us," or "our"), we value your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access or use our website at https://lombard.wtf/ (the "Website") and our Bitcoin liquid staking platform, including the Lombard app, LBTC (Bitcoin liquid staked token), and related DeFi services (collectively, the "Services"). By using the Website or Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Website or Services.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you engage with the Services (e.g., connect a wallet, contact support), we may collect:
- Email address (e.g., for inquiries or notifications).
- Wallet addresses (e.g., public blockchain addresses for Bitcoin or LBTC).
- Username or other identifiers (if you create an account).
- Usage Data: We automatically collect data about your interactions with the Website and Services, such as:
- IP address.
- Device details (e.g., browser type, operating system).
- Transaction data (e.g., LBTC staking activities, DeFi interactions).
- Website activity (e.g., pages visited, session duration).
- Blockchain Data: When you stake Bitcoin or interact with LBTC, we collect public blockchain data (e.g., transaction hashes, wallet interactions), which is inherently transparent and non-private due to blockchain technology.
- Cookies and Tracking Technologies: We use cookies and similar tools to enhance functionality, analyze usage, and personalize your experience. You can control cookie settings through your browser, though disabling them may affect Service performance.
2. How We Use Your Information
We use your information to:
- Operate and improve the Services, including enabling Bitcoin staking and LBTC transactions.
- Facilitate interactions with DeFi protocols and blockchain networks.
- Personalize your experience on the Website and Lombard app.
- Communicate with you, such as responding to support requests or sending Service-related updates.
- Monitor and analyze usage to enhance security, performance, and user experience.
- Comply with legal and regulatory requirements, including anti-money laundering (AML) obligations.
- Detect and prevent fraud, abuse, or unauthorized activities.
3. How We Share Your Information
We do not sell your personal information. We may share your information as follows:
- Service Providers: With third-party vendors who support our operations (e.g., hosting, analytics, blockchain data processing), bound by confidentiality obligations.
- Blockchain Networks: Transaction data (e.g., wallet addresses, LBTC staking details) is recorded on public blockchains, making it publicly accessible.
- Legal Compliance: With authorities or regulators if required by law, court order, or legal process (e.g., subpoenas).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred, with notice provided to you.
- Third-Party DeFi Protocols: When you use DeFi integrations via the Services, your public blockchain data may be shared as part of the transaction process.
4. Data Security
We implement industry-standard security measures, such as encryption and secure wallet integrations, to safeguard your personal information. However, blockchain data is publicly visible, and no system is entirely secure. You are responsible for securing your Wallet’s private keys and seed phrases. Lombard does not control or have access to your private keys and is not liable for losses resulting from user errors, Wallet compromises, or blockchain vulnerabilities.
5. Your Choices and Rights
You have the following rights, subject to applicable laws:
- Access and Update: Request access to or updates of your personal information by contacting [email protected].
- Delete: Request deletion of non-blockchain personal data. Note that blockchain data (e.g., transaction records) is immutable and cannot be deleted.
- Opt-Out: Unsubscribe from marketing emails by clicking “unsubscribe” in our emails or contacting us.
- Cookies: Manage or disable cookies through your browser settings, which may impact Service functionality.
- GDPR/CCPA Rights: If you’re in the EU, California, or another applicable jurisdiction, you may have additional rights, such as data portability or non-discrimination. Contact us at [email protected] to exercise these rights.
6. International Data Transfers
The Website and Services are hosted in the Cayman Islands. If you access the Services from outside the Cayman Islands, your data may be transferred to and processed in the Cayman Islands or other countries. We implement safeguards, such as Standard Contractual Clauses, to protect your data during international transfers, where required by law.
7. Third-Party Services
The Services may integrate with or link to third-party services, such as Wallets (e.g., MetaMask) or DeFi protocols. We are not responsible for their privacy practices or security. Please review their policies before using them.
8. Children’s Privacy
The Services are not designed for users under 18 years of age. We do not knowingly collect personal information from children. If we discover such data, we will promptly delete it.
9. Retention of Data
We retain personal information only as long as necessary to provide the Services, comply with legal obligations, or resolve disputes. Blockchain data is permanently stored on public ledgers and cannot be deleted. You may request deletion of non-blockchain data, subject to our retention policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, Services, or legal requirements. We will notify you by posting the updated policy on the Website or via email. Your continued use of the Services after such changes indicates your acceptance of the revised policy.
11. Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, please contact us at:
Lombard Finance
Email: [email protected]